Apple has introduced a new security mechanism in macOS 10.14 Mojave which requires that special access is granted to remote control applications like WiseMo Host. Without this access, WiseMo Guest users connecting to a Mac computer running Mojave or later will only be able to view the screen but not control it with their mouse or keyboard.
Apple has also restricted access to certain folders (like Pictures) and files on the disk. To enable full access to the disk, read the detailed configuration guide.
How to grant remote control access for the WiseMo Host
When the WiseMo Host is launched for the first time on a Mac computer running Mojave or later you will be presented with this WiseMo help dialog:
When this dialog is shown, locate the “Accessibility Access (Events)” dialog on the desktop:
It might be covered with other windows and difficult to find.
Note: There might be two copies of this dialog, one for “WsmHostMacA” and one for “WsmHostMacP”. You can use either dialog to open System preferences shown below.
If you can’t find the “Accessibility Access (Events)” dialog, jump to the alternative method described in the detailed configuration guide.
Follow these steps to grant access:
- Click “Open System Preferences” in the dialog.
- The dialog “Security and Privacy” will open
- This is the dialog:
- Click the padlock in the lower left corner to be allowed to make modifications.
- Locate WsmHostMacA and WsmHostMacP in the list to the right and add a check mark next to them
If you couldn’t find the “Accessibility Access (Events)” dialog or for further information, read the detailed configuration guide.